BDC Associate
This is more than a call-centre job. You'll have your own workspace, company-provided customer inquiries, support from dealership management and room to develop your own network of buyers.
Customer relationships
- Follow up with customers who have contacted us or responded to our ads
- Book and confirm showroom appointments
- Call, text and email prospective buyers
- Occasionally cold-call to create new opportunities
Content & lead generation
- Post dealership vehicles, promotions and social content
- Develop leads through referrals, relationships and your own social platforms
- Work inquiries from AutoTrader, CarGurus, Google, Facebook, Instagram and TikTok
CRM & operations
- Update lead records and follow-up schedules
- Organize appointment notes and customer paperwork
- Coordinate with the sales and management teams
What you bring
- Outgoing, organized and comfortable on the phone and social media
- Automotive, BDC, CRM or sales experience is an asset, not a requirement
- A driver's licence and OMVIC registration are pluses, not prerequisites